Privacy Policy

1. Introduction

Party Planner ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email, phone number)
• Business information (for vendors)
• Payment information (processed securely through Stripe)
• Profile information and preferences
• Communications with us

Automatically Collected Information

• IP address and browser type
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service
• Process vendor subscriptions and payments
• Connect customers with vendors through our lead system
• Send important updates and notifications
• Improve and personalize user experience
• Analyze usage patterns and trends
• Prevent fraud and enhance security
• Comply with legal obligations

4. Lead Information

When customers submit inquiries through our platform:

• Customer contact information is shared directly with the selected vendor
• Vendors receive email notifications with customer details
• All lead information is tracked in vendor dashboards
• Vendors are responsible for handling customer data in accordance with privacy laws

5. Information Sharing and Disclosure

We may share your information with:

• Vendors: When you submit a lead, your information is shared with the vendor
• Service Providers: Third-party companies that help us operate (Stripe for payments, AWS for hosting, etc.)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition

We do NOT sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure payment processing through Stripe
• Regular security assessments
• Access controls and authentication
• Secure cloud infrastructure (AWS)

7. Your Privacy Rights

Under Australian Privacy Law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our Service
• Improve site functionality
• Provide personalized content

You can control cookies through your browser settings.

9. Third-Party Services

Our platform integrates with third-party services:

• Stripe: Payment processing
• Google/Facebook: OAuth authentication
• AWS: Cloud hosting and image storage
• Social Media: Integration features

These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@partyplanner.com.au
• Phone: 1300 PARTY (1300 727 891)
• Mail: Party Planner Privacy Office, Australia